Terms and Conditions

 Please take some time to review this Agreement. Use of our services constitutes your acceptance of these terms and conditions. By hiring SORT Services LLC the customer agrees to be bound by SORT Services LLC  terms and conditions. 

 About the quote for improvement services, the Service given to the customer by SORT Services LLC (both the customer and the service provider are referred to as the  “Parties”), the customer accepts the quote and the following terms and conditions as a mutual agreement. 

SORT Services LLC agrees to provide residential, commercial, and industrial improvement services at an address specified by the customer. 

 1. Subject to the terms of this Agreement, SORT Services LLC agrees to provide improvement services to the  Customer at an address specified by the Customer.
2. The Service will be for such duties as agreed with the Customer at the time of booking.
3.  The Services included but are not limited to regular de-clutter, cleaning, customized areas, move in & move out assistance, documentation, scanning and other tools used to fulfill the service.
4. Services requested by the customer must be confirmed in writing via email or text message.
5.  SORT Services LLC will bring only the necessary equipment, we suggest the customer describe all the details of the project
6.  Should the Service overlap a meal time, SORT Services LLC representatives are entitled to a 15 minute break.
7. SORT Services LLC  will offer to haul non-dangerous items for donation or recycling, this service has a capacity and limitations. For large quantities, turn to a dedicated Hauling company.
8.  Services will meet certain quality standards, which will be reviewed with the customer at the end of the service.
9. SORT Services LLC services are subject to availability.
10. SORT Services LLC requests 50% advance of payment and reserves the right to suspend the service if the environmental conditions constitute a health risk during the service.
11.  If any estimates of how long it will take to do the job required, that is only a quote based on the average time on previous experiences, it is difficult to estimate precisely the amount of hours, and flexibility will be required.
12. SORT Services LLC will not operate any customer's machinery.
13. The customer is responsible for any hazards at the premises, it is recommended to evaluate the safety of the environment, the customer is also responsible for providing special gear or training to access to "certain" areas.
14. SORT Services LLC offers audit services at an additional cost. Audits are a powerful tool to measure performance.

1. Day services run for 7 hrs.
2. If SORT services LLC  is unable, to complete the service by the completion date, then SORT Services LLC shall give notice to that effect at least 24 Hours before the completion date and apply for an extension of the completion date.
3. On receipt of such notice for extension, the customer should provide an approval or rejection, withholding a decision in 48 hrs will be assumed as rejection

1. The price payable by the customer is calculated on the estimated hours of completion
2.  Any price quoted is an estimate only based on experience and based on information provided by the customer. Subject to this clause,  quotes are valid for 14 days.
3.   If at the beginning or while providing the Service, the cost of the Service seems to exceed the quote provided, SORT Services LLC, will provide the customer the reason for the potential increased fee to complete the Service, or pay the quoted amount without the Service being completed.
4. The customer can cancel the service at any time and must inform in writing "the reason" to SORT Services LLC. 

 1. The customer may make a booking either in person, by cell phone or on line through the website
2.  At the time of booking the customer must provide details of any hazards,  slippery surfaces, risks or dangers, ingrained dirt, grease or grime located at the premises.
3. SORT Services LLC recommends to request a booking through the website
4. SORT Services LLC reserves the right not to accept a booking for any reason.
5.  All areas to be organized on the day of services must be mentioned when making a booking. Only the  areas agreed to on the booking form will be serviced.
6. SORT Services LLC will provide the service upon confirmed availability

 1. SORT Services LLC, will not start any service as set out in the quote until the advance payment has been made.  Any delay occasioned by a late payment may add a fee
2. The customer agrees to pay the price invoiced by SORT Services LLC in full before the Service Time unless otherwise agreed to in writing.
3. Any amount not paid on the due date shall increase a 10% penalty fee for each day the payment is late.
4.  If full payment has not been received by the Service Starting Time, SORT Services LLC will use reasonable endeavors to contact the customer for payment.  If the customer does not provide full payment, the customer will be deemed to have canceled the Service, and the Client must pay any cancellation fees or charges due.
5. All payments must be made in US Dollars.
6.  Payments may be made via, Cash, Checks or Credit Cards. All cash payments are to be given before the Service. No Checks accepted. Zelle payment (danzepzep@gmail.com) is available

 1. Customer must be present to provide access to the premises or provide a written consent to access to the premises with a customer-representative present. SORT Services LLC personnel will NEVER access premises without a customer present,  the customer agrees to pay a cancellation fee of $65 for administrative and travel costs. 

 1. The Client must inform of any incident where an accident, breakage, damage to property, or theft has occurred due to any act of any SORT Services LLC employee in writing, at the moment of the incident
2. The Client is not entitled to claim any loss for any incident if the incident is not reported in writing within 24 hours of completion of the Service. 

The parties shall act with the most good faith between each other in all matters concerning this agreement and all use their best endeavors to ensure that the terms of this agreement are met. 

 1. If this Agreement is canceled or abandoned by the customer, the customer will pay SORT Services LLC a pro-rated amount for the service, including labor and deliverables completed as of the date of cancellation or abandonment, plus other expenses incurred reasonably and necessarily committed to SORT Services LLC
The customer must provide to SORT Services LC at least 24 hours notice before the scheduled Service Time if they wish to suspend, postpone, or cancel the Service.

2. If the customer does not provide 24 hours' notice, the customer agrees to pay a cancellation fee of $50 for administrative costs and loss. 

1. SORT Services LLC will not be liable for any delay in performing, or any failure to perform any obligation under this agreement due to any cause beyond its reasonable control including, but without being limited to, any of the following:
Strikes, lock‑outs or other industrial action, sabotage, terrorism, civil commotion, riot, political riot or disturbance, invasion, war, threat or preparation for war, fire, explosion, storm, flood, epidemic or natural physical disaster, impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport and any act of any state or Government or other authority having jurisdiction over either party. 

1. SORT Services LLC will provide the best options at the moment to ensure that the work is of the highest standard, no warranty can be given by SORT Services LLC in respect of the service provided as a whole. The customer hereby agrees to waive all claims for any harm or loss, including consequential losses, which it may substantially have against SORT Services LLC, its employees, agents, mandatories  and other persons connected in some way to such work, such claims having  arisen from any cause whatsoever.

2. Once the services are concluded, the customer is responsible for the maintenance and improvement of the serviced areas and documents. Loss of cleanness or any kind of disorder in never a fact to persuit a lawsuit or refund. Contact SORT Services LLC for a solution.

 1. All copyright, title, and interest in any document produced or process designed or devised by SORT Services LLC in the course of this  Agreement must remain confidential between the parties. Sharing electronically, physically, on social media, or equivalent is prohibited. 

 1. No variation or amendment of the terms and provisions of this  Agreement shall have any force or effect unless same are reduced to writing and such amending document is signed by the parties.
2. SORT Services LLC reserves the right to update or modify these terms and conditions at any time without prior notice, and may do so by publishing an updated agreement on its website. Each updated agreement will take effect 24 hours after it has been published on the website.
3. The customer agrees that any use of the Service following any such change, whether as a single job or as part of a regular service schedule, constitutes their agreement to follow and be bound by the terms and conditions as changed. 

4.- The customer should print the Terms and Conditions for their own records

 1. In addition to the obligations and warranties, the customer acknowledges and agrees that:
2.  SORT Services LLC personnel are entitled to undertake a job safety analysis before the  commencement of any work to assess the health and safety risks at the premises;
3. The personnel may not use or cease using any materials or cleaning equipment provided by the customer if the personnel finds that the use of such materials or equipment pose a risk to health and safety.
4. The personnel may, before or during the provision of service, hauling materials that pose a risk to health and safety. 

 1. Should either party be in breach of any provision of this Agreement  the aggrieved party shall by written notice give the offending party 14  working days in which to remedy the cause for complaint failing which  the aggrieved party shall have the right to:
-Grant the offending party further time to remedy the cause for complaint;
-Apply to the Court for an order demanding specific performance with or without damages;
-Cancel this Agreement and sue for damages. 

 1. All differences and disputes of whatsoever nature arising out of this contract shall be put to arbitration in the City of Los Angeles, under the Laws of the United States, and the Rules of The Los Angeles mediators and arbitrators Association, before an Arbitrator to be chosen by the parties hereto.  The decision of the Arbitrator on any point or points shall be final.  Until the Arbitrator formally closes the hearings, either  party shall have the right by written notice served on the Arbitrator and on the other party to specify further disputes or differences under this contract for hearing and determination. The Arbitrator may grant any relief which he or she, deems just and equitable and within the scope of the agreement of the parties, including, but not limited to,  specific performance. Awards made in pursuance to this Clause may include costs, including a reasonable allowance for attorney’s fees, and judgment may be entered upon any Award made hereunder in any Court having jurisdiction in the premises. 

 In circumstances where the customer is entitled to recover damages from SORT Services LLC (breach, negligence,  misrepresentation, or other contractual or delictual claim), SORT Services LLC is liable for no more than the amount of actual,  direct damages up to the total of the amounts paid by the customer under  this Agreement.
1. Neither Party will be liable for indirect or consequential damages or losses.
2.  Information provided by SORT Services LLC to the Client during the Project will be for the customer's use only. SORT Services LLC will not be liable for any loss suffered by any third party supplied with information contrary to this provision and relies on it.
3. The Parties agree that SORT Services LLC obligations will cease upon completition of the project. No direct or indirect liability will rest upon it for the effects of any product or process that may be produced by the customer and any other party. 

1. Neither Party may join the other in any way. Neither Party may assign or cede any benefit, obligation or interest it may have in the contact to any other person without the prior written consent of the other Party.
2. Neither Party grants the other the right to use its trademarks, trade names, logos, or other such designations in any promotion or publication without prior written consent.
Once signed, any reproduction of this Agreement or part thereof made by reliable means (for example, photocopy, facsimile or electronic copy) is considered an original.

3. The customer acknowledges  that any information provided by the customer may be used by SORT Services LLC for the purpose of providing the Service. SORT Service LLC agrees not to share any information provided by the customer with any third party not directly involved in the provision of  the Service (unless required to do so by law).
4. The customer agrees to SORT Services LLC communicating with them electronically and/or via other means to provide the Service or for reasons related to the provision of the Service.
5. SORT Services LLC will take all reasonable precautions to protect the personal information provided by the customer from loss, misuse, unauthorized access or disclosure,  alteration, or destruction.
This website contains links to sites not owned or controlled by SORT Services LLC.  Please be aware that SORT Services LLC is not in any way responsible for the content, security, or privacy policies of these external websites. If SORT Services LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.  You will be notified via email, a prominent notice on our website for 14  days of any such change in ownership or control of your personal information. 

The customer represents and warrants to provide:

-A safe working  environment at the premises to perform the Service.

-Unobstructed access to those areas of the Premises requiring the Service.
-Access to all services and utilities (including hot and cold water, electricity, and rubbish bins) as required by the Cleaners to provide the Service.
-The necessary cleaning equipment and materials required to provide the Service, unless the customer has chosen to use the cleaning equipment and materials that belong to SORT Services LLC.
All cleaning equipment and materials remain property of their suppliers.
-The equipment and materials to be safe, not tampered and in full working order.
-Advice of any hazards, slippery surfaces, risks or dangers, ingrained  dirt, grease or grime at the Premises.

-Notice to personnel the presence of an outsourced service

-To move heavy items before the commencement of the Service

-Secure or remove any fragile, delicate, breakable, or valuable items, including cash, jewelry, works of art, antiques, or items of sentimental value before the commencement of the Service. 

If a SORT Services LLC employee fails to attend the premises within 1 hour of the Service  Time and does not provide the requested Service, SORT Services LLC will provide the Client with either:
1. Full refund of payments made by the customer or
2. Offer to reschedule the Service at another time mutually agreed between the customer and SORT Services LLC 

 1. If the customer is dissatisfied with the Service provided, must inform SORT Services LLC at the end of the service. SORT Services LLC strives to achieve 100% customer satisfaction and will resolve the concern quickly and efficiently. We will collect all information to submit a formal report. As a result of such report SORT Services LLC will offer the customer the  following:
-Partial refund or
-Re-supply of the Service without charge 

SORT Services LLC is not responsible for:

1. Not completing or providing the Service as a result of a breach of a warranty by the customer including a failure by the customer to provide proper materials,  equipment, utility services, a safe working environment or access to the Premises
2. Any damages caused by defective materials or equipment provided by the customer
3. Not completing or providing the Service as a result of the customer's personnel not  proceeding for health and safety reasons
4. Any loss  or damage incurred by the customer or third party as a result of the effects of unexpected circumstances being any event beyond the reasonable control of SORT Services LLC
5. Not completing or providing  the Service due to an act or omission of the customer or any other person  at the Premises during the provision of the Service;
6. Existing dirt, wear, damage, or stains that cannot be completely removed;
7. Any wear or discoloring or  any esthetic of any physical item
8. Any loss incurred as a result of any breakage or damage to goods, items  of value (including antiques, items of sentimental value), or
9. The cost of any key replacement or locksmith fees, unless keys were lost by SORT Servcies LLC personnel.
10.  Except as provided in this clause, all conditions and warranties implied by law in respect of the state, quality, or condition of the Service which may apart from this clause be binding on SORT Services LLC are excluded.
11. The customer acknowledges that the results of any services provided may vary depending on several factors (including materials used, equipment provided, time elapsed since Premises were last cleaned, and nature of maintenance required) and that SORT Services LLC gives no guarantee as to the results of the Service.
12. Except to the extent provided in this clause, SORT Services LLC holds no liability (including liability in negligence) to any person for any loss or damage, consequential or otherwise, suffered or incurred by that person about the services provided by SORT Services LLC or resulting directly or indirectly from, any failure, defect or deficiency or any of the products or services provided by SORT Services LLC